Your Privacy is Important to Us
At Phanganist, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
When you use our website, we may collect different types of data:
- Personal Information: This may include your name, email address, IP address, and any other details you provide through contact forms or registrations.
- Anonymous Usage Data: We use tracking technologies (e.g., cookies) to collect non-personal data such as website interactions, referral sources, and browser types.
- Third-Party Data: We may receive data from analytics services (e.g., Google Analytics) and advertising platforms (e.g., Facebook Pixel).
2. How We Use Your Information
We collect and process personal data for the following purposes:
- To provide and improve our website functionality.
- To analyze visitor interactions for performance optimization.
- To personalize user experiences and show relevant content.
- To comply with legal obligations and protect our rights.
3. Legal Basis for Processing (GDPR Compliance)
We collect and use personal data based on the following legal grounds:
- Consent: When you accept cookies or provide personal information.
- Legitimate Interest: To analyze site traffic and enhance user experience.
- Contractual Necessity: If you use certain services requiring data processing.
- Legal Obligation: When required by law (e.g., fraud prevention).
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to collect user data. These include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Used for traffic measurement (Google Analytics).
- Marketing Cookies: Used for advertising personalization.
You can manage or disable cookies through your browser settings. If you wish to opt-out of analytics tracking, you may adjust preferences through our Cookie Settings.
5. Third-Party Services
We may share anonymized or aggregate data with third-party services for website analytics and advertising. These include:
- Google Analytics (User activity tracking, anonymized IPs).
- Facebook Pixel (Marketing and remarketing tracking).
We ensure that all third-party providers comply with relevant data protection regulations.
6. Data Retention
We retain personal data only as long as necessary:
- Usage and analytics data: Retained for up to 26 months.
- Marketing and advertising data: Retained until the user opts out.
- Customer service inquiries: Retained for as long as required for support.
7. Your Rights
Depending on your location, you have the following rights under GDPR and CCPA:
- Right to Access: Request a copy of your stored data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how your data is used.
- Right to Object: Opt out of targeted advertising.
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from minors. If you believe that a child has provided us with personal information, please contact us to request deletion.
9. Security Measures
We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
10. Updates to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: [email protected]
